Use a local dumpster company in Charleston if you want the owner on the phone, a driver who knows the streets, and a size matched to your job. A local company and a national booking site work differently in a few ways, and this post walks through them.
We're a family-owned roll-off dumpster rental business on James Island. Tony Gentile owns it, started it in 2023, and does every delivery and pickup himself. Our office is at 1471 Folly Road on James Island.
Who answers when you call?
A person answers. Call or text (843) 800-0689 and you'll reach Tony's wife Toni, his sister-in-law Tracy, or Tony, who picks up his own phone. We're open seven days, and Tony answers after hours and on weekends.
Tony speaks English, Spanish, Portuguese and Italian, so you can talk the job through in the language you're most comfortable with.
Who brings the dumpster?
Tony does every delivery and pickup himself, and he calls every online order to confirm it. That call covers the spot, the gate and anything about the job. If your plans change, like the demo running long or the work finishing early, call or text the same number. Call and Tony will tell you when he can be out.
Why does knowing Charleston help?
Tony has lived in Charleston about 40 years. Placement is a big part of the job, and it changes from one neighborhood to the next.
Downtown houses sit close together, so Tony angles the dumpster to fit or sets it out front. When the only spot is a City of Charleston street, the city requires a permit, and the customer pulls it. The city's Traffic Operations Division monitors "the placement of storage devices and dumpsters in the public right-of-way." Permits have come up only twice since Tony started. Downtown, the 13 or the 17 is the usual fit, so tell us the street when you book. Our dumpster permit page covers the details.
On a driveway or your own lot, no permit is needed, and Tony fits a dumpster in almost any spot.
How does a local owner help with the size?
Tony asks what you're working on and matches the size to the job. The 13-yard dumpster fits one or two rooms, a garage, a bathroom, a small kitchen, a deck or fence, or a small shingle roof. It includes 1 ton and 5 days. The 17-yard dumpster fits a full kitchen, several rooms or flooring across a few rooms, and includes 1.5 tons and 5 days. The 22-yard fits a full renovation or a new build, and includes 2 tons and 7 days. For a full-house cleanout, Tony picks between the 17 and the 22 based on the house.
Clean concrete, dirt, brick and block go in the 7-yard, the size for heavy clean loads. A clean load of concrete or dirt goes to a recycle plant, so it carries no overweight charge. If you'd rather work out the size yourself first, our dumpster size guide lines up common projects with a size.
What should you ask any dumpster company?
Ask the same questions of every company you call, local or national, and compare the answers.
Ask who delivers the dumpster and who you call if the plan changes. Ask what the price includes: delivery, pickup and disposal, or only some of them. Ask how many tons and how many days come with each size. Ask whether there's a fuel fee and how far out it starts. Ask whether you need to be home for delivery.
Here are our answers. Tony delivers and picks up. Delivery, pickup and disposal are included. Each size's tons and days are listed on its size page and above. There's no fuel fee within 25 miles of James Island, and a fuel fee past 25 miles; Tony serves out to about 40. You don't need to be home. Our dumpster rental cost page explains what goes into the price.
When does a national company make sense?
If you run identical jobs across several states and want one invoice for all of them, a national company is set up for that.
For a driveway in West Ashley or a remodel on James Island, you want someone who can tell you whether the dumpster will fit beside your car, and who picks up when you call. We cover Charleston and the towns around it, and the service areas page lists them.
What does family-owned mean here?
The company name comes from the family, and family answers the phone. Tony's own line is "I treat you like family." Before this, he ran a towing business and owned a limo company, and he runs the dumpster company the same way: answer the phone, show up, and do what you said.
We're licensed and insured, and we have 800 happy customers. The reviews page has Google reviews with names on them.
How do you book?
You can call, text or book online. Online booking takes about two minutes: your address, the size, your name, a card and the date. Give us the job, the address and the date you need it, and Tony will match the size and talk through where the dumpster goes.
Common questions about renting local
Who answers when I call?
Toni or Tracy answers, and Tony picks up his own phone too. Tony does every delivery and pickup, so ask for him with questions about the spot.
Can I talk to someone in Spanish?
Yes. Tony speaks Spanish, and Spanish-speaking callers get a callback from him.
Does local knowledge matter for a dumpster?
On a tight downtown block, yes. Tony angles a dumpster to fit between houses, or sets it out front, and a spot in a City of Charleston street needs a city permit that you pull.
How long has Family Trash been in business?
Tony started the company in 2023, after about 40 years of living in Charleston.
Can I book by text instead of calling?
Yes. Text (843) 800-0689 with the address, the job and the date you want. Repeat customers book this way.
Got something to clear out? Text or call Tony at (843) 800-0689.
Need a dumpster in Charleston? Call or text Tony at (843) 800-0689, or order online.
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